The Tasks Page
The Tasks page displays your and your team’s task and task history.
Per default, the page is set to show only your own tasks and history. To see your team’s task, remove the filter. The filter is the grey box above the Tasks tab. Close it to remove the filter..
The list on the Tasks tab is sorted by due date. Overdue and soon due items are displayed at the top of the list.
The History tab shows all tasks that were marked as “Done” and is sorted by due date.
Tasks Types
When a new task is set up, it is assigned a task subject. In the list view, the type of subject is reflected by an icon. A solid blue icon indicates a new, unread task that was assigned by a team member or an unread Email that was sent to the advinda app from outside the system.
Here are the five different types of subjects for a task and their icons:
Task details
You can access the details of a task by clicking the task in the task list.
Create Task
To create a new Task click “New +”.
You can enter the following information:
- Assigned to: You can assign a task to yourself or a team member. Team members will be notified about tasks that have been assigned to them
- Subject: You can choose from five different type of subjects: : Email, Meeting, General, Call, Teaser
- Description: Describe your task
- Start date
- Due date
- Comment
Related to: You can specify to which Campaign, Contact or Account a task is related to. Select from the dropdown the relation type and a pop-up will open. You can search for a campaign, account or contact within the pop-up. Fields marked with an asterisk are mandatory.
Edit Task
If you want to change a task’s status or edit its other information, click “Edit” on the task detail page.
You can edit all information, assign the task to a different team member or relate it to another contact.
To complete a task, change its status to DONE. This moves the task automatically to the History tab.
Mobile Tasks page
Due to the limited screen size of mobile devices, the advinda mobile user interface looks slightly different from the desktop version:
iOS
You can navigate between tasks, task history and creating tasks using the bottom bar. Commands can be found at the top.
Android
You can navigate between tasks, task history and creating tasks using the top bar. Commands can be found at the bottom.
